I use NewsGator to read blogs. I love it. So when I upgraded to Outlook 2003 (jury is still out, but I think I like it) I was crushed when NewsGator stopped working. Actually, it works fine under Outlook 2003, but not if you don't run as adminstrator. I don't. So I had to choose:
- Give up running as admin.
- Give up Outlook 2003.
- Give up NewsGator.
Honestly, 1 would be a relief, but it would also be giving in to the forces of darkness. Two would sort of suck - I want to check it out, and I'm not even sure I could migrate back, since I was dumb enough not to back up my pst file. As I said, option three was painful.
Luckily, I emailed the amazing Greg Reinacker, author of NewsGator, and within a few hours, he'd sent me this .reg file:
Windows Registry Editor Version 5.00
"Description"="RSS News Aggregator for Microsoft Outlook"
And everything started working again. Woohoo! Thanks Greg - now that's customer service.